Our policy lasts 14 days. If 14 days have gone by since you've received your order, unfortunately we can’t offer you a refund or exchange.
We offer one free 1 size exchange for apparel and 2 size exchange for shoes, if your product is larger or smaller. Please contact us at firstname.lastname@example.org
Since all our products are made to order we can't offer refunds unless there is something
wrong with the product. Please contact us and make sure to include a photo of the damage or quality issue.
Contact us at support@iloveveterinary and we will work to get you a replacement.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.