I love Veterinary

Refund Policy

Our policy lasts 30 days for domestic and 60 for international orders . If this period has gone by since you've received your order, unfortunately we can’t offer you a refund or exchange.

We stand to our quality, if for any reason the product doesn't meet your expectations you can contact us and we will be happy to figure it out.

We offer 1 size up or down one time exchange for all apparel products and 2 sizes up or down for shoes. The exchange item is free of charge. The customer is responsible for the costs of the return of the item that doesn't fit; we will provide you with address.

Unfortunately our products are made to order and this makes them non-exchangeable. You have 24 hours after purchase to cancel or change your order.

Each item is made to order for every customer - and as such, we cannot accept general returns for items. This includes:

Change of mind
Items ordered in error (including wrong quantity, design, or variant selected)
Exchanges for alternative design, product or size
Not as expected items
Unwanted items

If there's a verifiable defect or quality concern, please contact us.